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Introduction to Conflict Management

₹ 3,370

Kenneth W. Thomas

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SKU: 4816 Category:

Help your clients improve their conflict-handling effectiveness. This practical and insightful booklet, which was designed to accompany the TKI assessment and provide the next step in understanding and applying results from the TKI,
• Focuses in depth on all five modes—when to use each style, and specific techniques and detailed guidance for employing each style effectively
• Suggests tips for reducing each style’s negative side effects
• Helps clients improve their conflict-handling skills
• Enables successful conflict management in organizations
• Is a must-have resource for participants in any TKI conflict training

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  • Products once dispatched/sold will not be taken back under any circumstances

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