Introduction to Conflict Management

INR 2,500

Kenneth W. Thomas

SKU: 4816 Category:

Help your clients improve their conflict-handling effectiveness. This practical and insightful booklet, which was designed to accompany the TKI assessment and provide the next step in understanding and applying results from the TKI, • Focuses in depth on all five modes—when to use each style, and specific techniques and detailed guidance for employing each style effectively • Suggests tips for reducing each style’s negative side effects • Helps clients improve their conflict-handling skills • Enables successful conflict management in organizations • Is a must-have resource for participants in any TKI conflict training

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